App / Mobile
These Terms & Conditions govern your account on qt77 — covering how you access sports markets, casino categories, and your wallet across every session. Read through before you start; the rules here are the ones that apply each time you log in and transact.
By creating and using an account on qt77, you agree to the terms set out on this page. These terms apply each time you access any part of the platform — including the sports sportsbook, live casino tables, slots, and any wallet transaction processed through Touch 'n Go eWallet, DuitNow, or Bank Transfer. Availability of all services depends on local law and is accessible only where local law permits. We may update these terms periodically. When we do, the revised version is published here. Continued use of your account after a change is posted means you accept the updated terms. If you do not agree with a revised term, you should stop using the account and contact our support team to discuss your options. We do not apply any term retroactively to transactions already completed. Records of completed transactions remain visible in your account dashboard after login. Where a specific service — such as a payment rail or game category — is subject to a separate policy note, that note sits alongside these general terms and both apply together. Nothing in these terms limits rights you hold under applicable Malaysian consumer law.
Transactions processed through Touch 'n Go eWallet are subject to the wallet's own service conditions in addition to these terms. The amount settled is shown in your account dashboard after each transaction.
DuitNow transfers follow the limits and confirmation steps shown at the point of transaction. Both qt77 terms and DuitNow's own transfer rules apply simultaneously.
Bank Transfer settlement timelines depend on your bank's processing schedule. qt77 records the transaction once funds are confirmed on our end; check your account dashboard for status.
Access to any game category, market, or payment method is subject to local law and the eligible regions defined at the time of access. We do not guarantee availability in all jurisdictions.
Not everything connected to your qt77 experience falls under this single document. This section draws a clear line between what we govern directly and what sits outside our Terms & Conditions — so you know exactly where to look when a question comes up.
Login credentials, session management, and account suspension or closure are fully governed by these terms. Any action that affects your ability to access your account — password resets, device changes, account holds — falls within this policy.
Deposits and withdrawals through Touch 'n Go eWallet, DuitNow, and Bank Transfer are subject to these terms. However, each payment provider also operates under its own service agreement, which we do not govern.
All game content, odds displays, sports markets, and promotional text published on qt77 are covered by these terms. We are responsible for what appears on our platform; content accuracy within game engines is a matter for the individual studio.
External sites, linked platforms, and payment provider portals operate under their own terms. Once you leave the qt77 domain or enter a third-party payment interface, their rules apply — not ours.
These terms are not one-directional. As an account holder, you have concrete options available whenever a question about your account, your transaction history, or your personal details comes up. Your account dashboard is the starting point for most actions — transaction records, account details, and current status are all displayed there after login. If something in the dashboard does not match what you expect, the correction path is through our support team rather than waiting for it to resolve automatically. We aim to acknowledge account-related queries promptly; the current response window is shown in your support confirmation message. Requests to update personal details — name corrections, contact information changes — require identity verification, with the steps shown at the point of the request. You also have the right to ask for a summary of what account data we hold. Submit that request through live chat or email, and we will respond within the period set out in our data handling policy.
Your full transaction history — including Touch 'n Go eWallet and DuitNow entries — is accessible in the account dashboard after login. No separate request is needed to view completed transactions.
Contact our support team to update your registered name, email, or contact number. Identity verification steps are shown at the point of the request; we do not process corrections without them.
If a term here is unclear or you believe it has been applied incorrectly to your account, submit your question through live chat or email. We will review the specific term and the account event in question.
You may ask for a summary of the account data we hold. Submit the request through the support channels listed on this page; we will confirm receipt and respond within the timeframe stated in our data policy.
If a clause here raises a question or you need to act on something in your account, three contact paths are open. Each one connects you to the same team; pick the channel that suits where you are right now.
Open the chat widget from any page on qt77 to reach the support team directly. For Terms & Conditions queries, describe the specific clause or account event so we can respond with the relevant detail.
Send your query to our support email address listed in the Contact section of your account dashboard. Include your registered account reference so the team can locate your record without delay.
The dashboard after login shows your current account status, recent transactions, and any active notices about policy updates. Start here before contacting support — the answer is often already visible.
Your account data — login credentials, transaction records, contact details — is held in line with the obligations set out in these terms and our data handling policy. We do not share personal account data with third parties outside of what is required to process your transactions through Touch 'n Go eWallet, DuitNow, or Bank Transfer. Cookies are used to maintain your session and to display relevant content within the platform; you can review cookie settings through your browser. We retain transaction records for the period required by applicable rules, after which data is handled as described in our retention policy. If you believe your account has been accessed without your consent, contact support immediately through live chat so we can place a hold and investigate.
Account and transaction records are kept for the period required under applicable rules. The retention period is stated in our data policy, accessible from your account dashboard after login.
Cookies maintain your active session and help us show content relevant to your account state. Review or adjust cookie preferences through your browser settings at any time — no account login required.
We apply session-level security to your account. If you suspect unauthorised access, use the account recovery option on the login page or contact live chat directly to request an immediate account hold.
When these terms are updated, the revised version is published on this page. If the change materially affects your account, we will send a notice to your registered contact address before the update takes effect.
These questions come up often when account holders review the terms for the first time. If yours is not covered here, the support team is available through live chat.
Yes. Each time you access your qt77 account — whether you are checking sports markets, opening a casino category, or reviewing your wallet — the current version of these terms applies. The version shown on this page is always the one in effect.
When we update these terms, the revised page is published here. For material changes, we send a notice to your registered contact address before the update takes effect. Continued account use after the update date confirms your acceptance of the new version.
Both payment methods are covered by qt77 terms where the transaction touches your account — deposits credited, withdrawals initiated. Each payment provider also has its own service conditions; both sets apply at the same time, and neither overrides the other.
Yes. Submit a request through live chat or email using the contact details in your account dashboard. Include your registered account reference. We will confirm receipt and respond within the timeframe stated in our data handling policy.
If a revised term is not acceptable, stop using the account and contact our support team. We will explain the change and the options available to you, including account closure if that is what you prefer. We do not apply updated terms retroactively to completed transactions.
These terms govern your account on qt77 — how you access game content, record transactions, and interact with support. The game studios supply the game titles available in the lobby; their own end-user terms apply to the game engines themselves, separate from this policy.